We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Tesh SGerman auto care - Absolutely excellent service throughout the sale and after. Peace of mind and full reassurance should I have any problems, I can come down no questions asked and will deal with immediately. Would not hesitate to recommend to all family and friends. Lee, car salesman provided an impeccable service and is always quick to solve any issues or queries I had. Showroom was shut on initial visit, so Lee came to me with the car at my convinience, no pressure in selling the car, just kind and helpful. Will definately use German auto care again the future. Thanks Lee.
Christine HGerman Auto Care Ltd were brilliant to deal with, from the initial telephone call to enquire about the car, right through to the hand over of the keys. Very easy to talk to and not your typical pushy car sales person. We will definitely use again if we are in the market for another car. We travelled 140+ miles and it was worth it.
Dean CWe called German Auto Care LTD to say that we had seen a Range Rover sport on the website and that we wanted to drive down from Scotland and trade in our Mini against the purchase of the car. Lee dealt with the deal and confirmed that they would be happy to accept the offer. He also was happy to exchange photos of the vehicles to make sure I knew what I was getting when I arrived. His comunication and understanding of the full process was brilliant throughout. On arrival, again in person was really easy to deal with, we checked over the car and was actually better than the photos showed, he looked over our mini and confirmed he was happy. Also showed us around all functions of the car before finally signing the dotted line. He also realised that I wanted to put our personal plates on the vehicle and had pre-printed these for us which I thought was a nice gesture to conclude the sale. I think this is the best customer service I have ever had. Thanks again Lee for your time!
Clive OVery happy with over the phone deal with Lee. Fair price on my trade in and my C class is immaculate. Lee went the extra mile by delivering my vehicle to my home as I was temporarily off the road, and was always available by mobile for any queries I had. A friendly and professional service from start to finish. I will definitely recommend German Autocare to others and use them again in the future.
Mat HFrom my 1st e Mail enquiry to the test drive to actually collecting my new car, the whole experience was excellent. Customer service is 2nd to none. If your looking for a new car, then I highly recommended you give German Autocare a call.